Shipping & Returns
We’re committed to making your shopping experience easy and worry-free. Please review the following policies regarding shipping and returns.
Shipping Policy
Service Area
Our service area is limited to the United States at this time.
Processing Time
Orders are typically processed within 1–2 business days after payment is received. Packages are shipped every Monday and Thursday by 5 PM (EST). Any orders placed on these days will ship on the next scheduled shipping day. Once your order has shipped, a confirmation email will be sent to you (by e-mail) with tracking details.
Shipping Methods & Rates
All orders are shipped via USPS.
Shipping costs are calculated at checkout and are based on:
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Delivery location
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Package weight
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Selected shipping speed (if applicable)
Click here for shipping info
Delivery Estimates
Most orders arrive within 3–5 business days after processing.
Delivery times may vary slightly by location.
Tracking
You will receive a tracking number by email once your order has shipped.
If you do not receive tracking information within 3 business days, please contact us at:
zchapman72@sdbrandapparel.com
Missed Deliveries & Shipping Issues
If an order is returned due to an incorrect address or failed delivery attempt, we will contact you to arrange redelivery.
Additional shipping charges may apply.
Please note: While we ship all orders accurately and on time, certain delivery issues—such as delays, misdeliveries, or lost packages—may fall under the responsibility of USPS. In these cases, we recommend contacting your local Post Office directly for assistance.
Return Policy
Standard Returns
We accept returns within 30 days of purchase for eligible items. Returned items must:
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Be unworn and unwashed
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Have original tags attached
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Include the original receipt or proof of purchase
Online Orders
Online orders may be returned by mail only.
To initiate a return, please contact us at:
zchapman72@sdbrandapparel.com
Refunds & Exchanges
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Refunds will be issued to your original form of payment
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Exchanges are welcome within the 30-day return window
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Please allow 5–7 business days for return processing once the item has been received
Final Sale Items
Items marked as final sale or purchased during promotional events are not eligible for return or exchange.
Questions?
We're happy to help with any shipping or return concerns.
Please contact us at: zchapman72@sdbrandapparel.com
We want you to love what you wear. If you're not completely satisfied, we're here to help.